Last updated: May 2026
Meteora Fine Dining (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable European and Greek data protection laws.
This policy explains how we collect, use, store, and protect your information when you visit meteorafinedining.com or make a reservation through our website.
1. Who We Are
Website: meteorafinedining.com
Contact Email: info@meteorafinedining.com
Meteora Fine Dining operates reservation and hospitality services for curated dining experiences in Meteora, Greece.
2. What Personal Data We Collect
Depending on your interaction with the website, we may collect:
- Full name
- Email address
- Phone number
- Billing information
- Reservation details
- Dietary requirements or allergy information voluntarily provided by you
- IP address
- Browser and device information
- Cookie and analytics data
Payments are processed through secure third-party payment providers integrated with WooCommerce. We do not store full credit card details on our servers.
3. How We Use Your Data
We use your information to:
- Process and manage reservations
- Confirm bookings and communicate reservation details
- Respond to inquiries and customer support requests
Process payments - Improve website functionality and user experience
- Comply with legal and tax obligations
- Prevent fraudulent activity or misuse of the website
We only process personal data where we have a lawful basis to do so under GDPR.
4. WooCommerce & Reservation Processing
Our website uses WooCommerce to manage reservations and related transactions.
When you place an order or reservation through the website, WooCommerce may store information such as:
- Customer name
- Contact details
- Billing details
- Reservation details
- Transaction history
This information is used exclusively for reservation management, customer service, accounting, and legal compliance.
5. Dietary Information & Allergies
Any dietary requirements, allergies, or intolerances shared with us are used solely for preparing and delivering your dining experience safely and appropriately.
Such information is handled confidentially and only shared internally with relevant staff when necessary.
6. Cookies Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide analytics information.
Types of Cookies We Use
Essential Cookies
Required for website functionality, including:
- Reservation processing
- WooCommerce cart/session management
- Security and fraud prevention
These cookies cannot be disabled.
Analytics Cookies
Used to understand how visitors interact with the website and improve performance.
Examples may include:
- Google Analytics
- Anonymous visitor statistics
- Traffic measurement tools
Functional Cookies
Help remember preferences such as language or user settings.
7. Cookie Consent
When you first visit our website, you may be presented with a cookie consent banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
You may also modify your browser settings to disable cookies at any time.
8. Third-Party Services
We may use trusted third-party providers for:
- Payment processing
- Website hosting
- Analytics
- Security
- Email communication
These providers process data only as necessary to perform their services and are expected to comply with GDPR requirements.
9. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill reservation services
- Meet accounting and tax obligations
- Resolve disputes
- Comply with legal requirements
Reservation and transaction records may be retained for legal and financial compliance purposes.
10. Your GDPR Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact: info@meteorafinedining.com
11. Data Security
We implement reasonable technical and organizational measures to protect your data from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
However, no internet transmission or storage system can be guaranteed to be completely secure.
12. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
13. Changes to This Policy
We reserve the right to update this Privacy Policy periodically to reflect legal, operational, or technological changes.
Any updates will be published on this page.
14. Contact
For questions regarding this Privacy Policy, GDPR rights, or cookie usage, please contact: info@meteorafinedining.com